Privacy Statement
At HYAT, we prioritize your privacy and are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR). This Privacy Statement explains how we collect, use, and safeguard your data when you interact with our website and services.
1. Who We Are
HYAT ([www.hyatcoaching.com]) operates as a sports coaching and training provider. We are responsible for collecting and processing personal data in a way that ensures the privacy and security of individuals’ data in compliance with GDPR standards.
Contact Information: Email: [info@hyatcoaching.com]
Address: [Lange Leemstraat 93, 2018 Antwerpen]
2. What Data We Collect
We collect various types of personal data depending on your interaction with us:
-
Contact Information: Name, email address, phone number, and other personal details you share with us.
-
Training and Performance Data: Data related to training activities, fitness assessments, and performance metrics.
-
Payment Information: Billing information (used solely for processing payments).
-
Usage Data: Information on how you use our website, such as IP address, browser type, and pages visited.
3. How We Use Your Data
We use your data for the following purposes:
-
To provide and personalize our services to meet your fitness and coaching needs.
-
To communicate with you about your training progress, new offerings, or updates.
-
To manage your subscriptions, process payments, and track account activity.
-
To enhance our services and improve website functionality through analysis.
-
To comply with legal and regulatory requirements.
4. Legal Basis for Data Processing
In accordance with GDPR, we process personal data under the following legal bases:
-
Consent: When you have given explicit consent to process your data for specific purposes.
-
Contractual Necessity: To fulfill our contractual obligations with you.
-
Legitimate Interest: To improve our services, enhance website security, and maintain communication relevant to our users.
-
Legal Obligation: To comply with any applicable laws and regulations.
5. How We Share Your Data
HYAT will not sell or rent your data to third parties. We may share your information with:
-
Service Providers: Trusted partners who assist with website hosting, payment processing, and data analytics, under strict confidentiality agreements.
-
Legal Authorities: When required to comply with applicable laws or legal proceedings.
6. Data Retention
We retain your personal data only as long as necessary for the purposes stated in this policy, or as required by law. Account and training data are stored for a minimum duration consistent with your active membership and may be retained longer if necessary for business records or legal obligations.
7. Your Rights Under GDPR
As an EU-based user, you have specific rights regarding your personal data, including:
-
Access: Request a copy of your personal data that we hold.
-
Correction: Update or correct any inaccurate information.
-
Deletion: Request deletion of your data when it’s no longer necessary for our purposes.
-
Restriction: Restrict processing of your data under certain conditions.
-
Portability: Receive your data in a structured, commonly used format.
-
Objection: Object to the processing of your data based on our legitimate interests.
-
Withdraw Consent: Withdraw consent where data processing is based on your consent.
To exercise any of these rights, please contact us at [info@hyatcoaching.com]. We will respond to your request within 30 days as required by GDPR.
8. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include encryption, secure server storage, and regular security assessments to safeguard your personal information.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze site usage. Please review our Cookie Policy for more details.
10. Third-Party Links
Our website may include links to external websites. This privacy statement applies only to HYAT, so we encourage you to read the privacy policies of any third-party sites you visit.
11. Updates to This Privacy Statement
We may update this Privacy Statement to reflect changes in our practices, legal requirements, or technology. Any updates will be posted on this page, and significant changes will be communicated to you via email or website notification.
12. Contact Us
If you have any questions or concerns about this Privacy Statement or how we handle your personal data, please reach out to us:
Email: [info@hyatcoaching.com]
Address: [Lange Leemstraat 93, 2018 Antwerpen]
By using our services, you agree to the terms outlined in this Privacy Statement. We are committed to upholding the trust you place in us by safeguarding your privacy.